Get in Touch With Us
Got a question about something you've read on this site, spotted an error, or want to suggest a topic for us to research? This page explains how to reach our editorial team and what you can expect once you do.
How to Get in Touch
Email is the best way to contact us. Send your message to [email protected] and a member of our team will read it personally. We do not rely on automated replies to close out enquiries — every message gets a genuine response from someone who has actually read it.
We aim to reply within two working days. If your enquiry is detailed or requires checking against a casino's current terms, it may take a little longer, particularly since bonus offers, wagering requirements and payment options at non GamStop casinos change frequently.
What We Can Help With
- Questions about our reviews — If you would like more detail on how we assessed a particular casino, its licensing, or the terms attached to a welcome offer, ask and we will point you to the relevant information.
- Corrections and accuracy reports — Casino bonuses, wagering requirements, minimum deposits and withdrawal limits are updated by operators without notice. If you notice something on this site that no longer matches what a casino advertises, please tell us so we can verify and correct it.
- Content suggestions — If there's a subject relevant to non GamStop casinos we haven't covered in enough depth — payment methods, sports betting formats, self-exclusion tools — let us know what would be useful.
- Partnership and editorial enquiries — If you represent a casino operator, payment provider or another business and want to discuss a working relationship, introduce yourself and explain what you have in mind. Any commercial arrangement we enter into does not influence how we rank or rate an operator.
- Safer gambling concerns — If you or someone you know is struggling with gambling, or has questions about self-exclusion, deposit limits or GAMSTOP, mention this in your message. We can point you towards independent support organisations such as GamCare, and explain how UK self-exclusion tools work alongside overseas-licensed operators.
What to Include in Your Message
A short amount of detail helps us respond faster and more usefully:
- The name of the page or casino your enquiry relates to, if applicable.
- A brief description of the question, correction or concern.
- Whether you're asking as a reader doing research, or on behalf of an organisation.
We don't need personal gambling account details or financial information — our editorial team reviews publicly available terms and conditions, not individual player accounts, so we can't intervene in disputes between you and a casino directly.
If You Have a Dispute With a Casino
We are a review and comparison site, not a casino operator or a regulator, so we can't resolve withdrawal disputes, KYC delays or account closures on a reader's behalf. If you're dealing with an unresolved issue at a specific operator, the casino's own complaints procedure and, where relevant, its licensing authority are the correct first points of contact. Our guide to trusted non GamStop casinos explains what licensing and consumer protection typically look like for sites operating outside GAMSTOP, which can help you understand what recourse is realistically available.
A Note on What This Site Does
Non Gamstop Casinos publishes independent research on casinos not on GamStop, covering bonuses, wagering terms, payments, games and sports betting. We update our content as operators change their offers, but casino terms move fast, so always check the specifics directly with the casino before depositing. Reader feedback is one of the ways we keep our information accurate, so if something looks out of date, we would rather hear about it than have it sit uncorrected.
Thank you for reading, and for taking the time to write in.